My experience with Saia as long as my equipment was on their truck was good but once it was delivered to the contractor terminal it has been terrible! I have been waiting a week for an AC Unit to be delivered 60 miles to my residents.
It has been scheduled 3 different times and not delivered yet.
I have been lied to twice buy the contract dispatcher (Mary) telling me it would be delivered and was never called to give any reason for non delivery. I believe Saia is a good company but really should monitor their Contract delivery people closer!
Product or Service Mentioned: Saia Delivery Service.
Reason of review: Problem with delivery.