Saia - BAN FROM PLANET
Did not call to set up delivery of my items. Let my order get soaking wet. Delivered late. Lots of damage. This company couldnt poor *** out of a boot with directions written on the heel. They should be put out of their miserable exisistance.
3rd day waiting on a delivery, which requires my husband to stay home because they would leave the item on the street if there is nobody to take it to the door due to its weight(110lds). Day1: delivery 11am-4pm. No show. We called truck broke down Day2: delivery...Read more
I shipped 3 pallets of material to Las Vegas to a work crew with this line. The driver showed up after hours to deliver and allowed someone not affiliated with our company to unload and sign for the delivery. The next morning we found that SAIA had severley mishandled...Read more
When I started working for Saia I use to be proud to tell someone that I drive for Saia but since they rolled out the New in cab camera system it's been everything but a great company to work for believe me I definitely understand safety but when you roll out New...Read more
I sent a transmission on a pallet, and put the weight at 220lbs, although it really weighed 190. But they did a re-weigh and claim it to be 1000lbs. A blithering idiot with half a brain would know that something so small on a pallet could never weigh anywhere close to...Read more
My experience with Saia as long as my equipment was on their truck was good but once it was delivered to the contractor terminal it has been terrible! I have been waiting a week for an AC Unit to be delivered 60 miles to my residents. It has been scheduled 3 different...Read more
Consistently one to two days late in arrival, does not update expected delivery date. Never a guarantee on a full shipment delivery or full shipment timing. Never offer any way of increasing shipment speed no matter how many phone calls made or number of times checking...Read more
These people are the most unorganized and inconsiderate people on the planet. While they are constantly apologizing for the inconvenience they are causing they don't ever fix their "system" whatever that is. So they call to schedule a delivery and leave a number. When...Read more
Saia - Lost a 228 pound tanning bed .
lost a tanning bed that was delivered to the Dayton terminal on January 24, 2018 . They stated they could not find it but had paperwork. Bed was lost for over week. Called on January 31,2018 found the bed and sent out for deliver Febuary 1, 2018 . was told was being delivered at 10am. got here at 5pm .
How does any credible freight company lose a 500 lb. 4' x 4' x 2' pallet of product set for local delivery. UNBELIEVABLE. Should have been a one day delivery from my distributor to me - a 40 mile metro journey. First (day 1) they claim that the "paperwork made the...Read more
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