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I have been trying to get my products for my store delivered for 2 weeks now. The 1st attempt of delivery driver assigned to my delivery did not have the proper equipment on his truck to remove my product from his truck.

So he advised me to either get a forklift or get someone to help me unload the items from his truck. Renting a forklift is not feasible so I opted to get help removing the stuff from his truck. Which honestly doesnโ€™t make any sense why as the customer am I responsible for removing items from your truck. Itโ€™s a safety hazard.

On the 2nd attempt of delivery, I have someone on site to help with removing the items. The drivers then tells me itโ€™s going to take to long for my help to remove the items from his truck and that I would have to have a forklift. I was then contacted by your dispatch department to reschedule the delivery I explain to her the situation she then tells me she going to see what she can do and that she would give me a call back. That was Wednesday 10/30 it is now Monday 11/4 and I still dont have my delivery or a solution to the problem.

The delivery is needed to complete the construction of my store that is set to open next month.

Not only has this experience been horrible but it is holding of my store opening process. I am going to attach pictures that was sent to me from the driver in hopes of a resolution to this problem.

Reason of review: Problem with delivery.

Monetary Loss: $500.

Preferred solution: Deliver product or service ordered.

Location: 2550 E 28Th St, Los Angeles, CA 90058

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