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I shipped 3 pallets of material to Las Vegas to a work crew with this line. The driver showed up after hours to deliver and allowed someone not affiliated with our company to unload and sign for the delivery. The next morning we found that SAIA had severley mishandled our freight and damaged several items. The freight was not even on the original pallets and crates!!!!

Of course they deny any responsibility since it was signed for ( again by someone I have yet to meet!) and not noted on the bill.


The performance of the line was horrible, and the customer service after the fact was even worse! I'll drive my stuff myself before I ship with this outfit again.

Product or Service Mentioned: Saia Delivery Service.

Reason of review: Bad quality.

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