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7-11-17 failed to meet the delivery window between 10-2 also told me it would be delivered by 10am. I then went to work.

Driver arrives at 330 contacts me saying he was there. I told him I was not there to receive the package. He said I would have to pay a second delivery charge. I told them to send the order back.

This company is a joke. Yakima racks you should reconsider your delivery options.

Product or Service Mentioned: Saia Delivery Service.

Reason of review: Order processing issue.

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I would love to speak with you or whom ever handles your shipping, I work with Casestack we are a global logistics company & my focus is customer service. I would love to chat with you about any problems you are having with your current provider, unresolved claims or getting quotes for future shipments .

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