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Saia NEGLECT IN SHIPPING
Saia NEGLECT IN SHIPPING
Saia NEGLECT IN SHIPPING
Saia NEGLECT IN SHIPPING
Saia NEGLECT IN SHIPPING
Saia NEGLECT IN SHIPPING
Saia NEGLECT IN SHIPPING
Saia NEGLECT IN SHIPPING
Saia NEGLECT IN SHIPPING
Saia NEGLECT IN SHIPPING
Saia I am very unhappy with the services I received. I was relying on this company to deliver safely and in one piece the sculpture I have been Working on for over a year. Instead I got a broken sculpture delivered to the location. Dropped off at the WRONG area..Also...
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1.2
I didn't like
  • And will not pay for what they distroyed
  • Customer unfriendly delivery process
  • Anything about this company
#1356714
Reply to reviews
Saia - NEVER AGAIN!!!
Saia - NEVER AGAIN!!!
Saia - NEVER AGAIN!!!
Saia - NEVER AGAIN!!!
Saia - NEVER AGAIN!!!
Saia - NEVER AGAIN!!!
Saia - NEVER AGAIN!!!
Saia - NEVER AGAIN!!!
Saia - NEVER AGAIN!!!
Saia - NEVER AGAIN!!!
I shipped 3 pallets of material to Las Vegas to a work crew with this line. The driver showed up after hours to deliver and allowed someone not affiliated with our company to unload and sign for the delivery. The next morning we found that SAIA had severley mishandled...
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Anonymous
Jaco

Good dayI need to get hold of you I am bussy with a fraud caseJaco Pienaar0827065183

#1205783
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Their Driver was set up to pick up one pallet and for some dumb reason he took two pallets one that he shouldn't have took it had another carriers name all over it and they still loaded it, we called to get it back and they lied and said it would come back the next...
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1.1
I didn't like
  • Lack of care
#1372359
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SAIA does not adhere to transportation law in regards to BOL and the legality of that versus a POD. SAIA will pad freight bills by stating a liftgate was used on delivery (even if it was not) and charge for it even though their company representative signed the pickup...
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1.2
I liked
  • Boycotting them
I didn't like
  • Breaking the law
#1340246
Reply to reviews
I ordered a product that was shipped via SAIA from UT to GA. The delivery was scheduled to arrive on Friday between 10 am to 2pm with a 30 min call ahead. At 2 pm nothing had been delivered and we had still not recieved a call. I called the customer service center to...
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1.0
#1365806
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On 2 separate occasions in Texas and Arkansas we have had freight returned to the supplier because their drivers claimed they couldn't find the addressees or they could get their trucks to the address. Both are BS and come down to their drivers are lazy. Never use SAIA...
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1.3
Protem,Missouri
I didn't like
  • Cant seem to ever make a delivery
#1371121
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Saia - This company should be shut down

The most rude & disrespectful company I have ever dealt with. They are so bad, if I have something shipped in the future, and they are shipping it, I will demand another shipper or not do the deal.
1.0
Details
Customer service
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
#1379935
Reply to reviews
I just started using Saia. I had 2 shipments to 2 large companies. Both shipments encountered detentions fees. I was told there is a 30 minute drop off time limit. Anything over 30 minutes you are charged per minute. It is about $4.50 a minute. Same week at 2 different...
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2.1
I liked
  • Boycotting them
I didn't like
  • Inaccurate quote
#1349052
Reply to reviews
Had a load delivered to us. Overcharged. An 'internal' agreement to adjust the bill was made. We, the customer, never saw the adjustment. After showing the A/R person the following e-mails, she still refused to give us the price shown below, by their own FBreview dept....
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I didn't like
  • Fees
#1323405
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Contact Saia

Mailing Address:
SAIA
11465 Johns Creek Parkway Suite 400
Johns Creek, Georgia 30097
United States
Phone:
(800) 765-7242
More
Worst experience ever!!! Saia had our merchandise for well over two weeks before delivering. During that time they missed 2!!! scheduled deliveries! They never called to explain why, or to reschedule, just simply didn’t show up. Delivery times were 8am to 8pm! It is...
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1.0
#1334097
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