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Saia NEGLECT IN SHIPPING
Saia NEGLECT IN SHIPPING
Saia NEGLECT IN SHIPPING
Saia NEGLECT IN SHIPPING
Saia NEGLECT IN SHIPPING
Saia NEGLECT IN SHIPPING
Saia NEGLECT IN SHIPPING
Saia NEGLECT IN SHIPPING
Saia NEGLECT IN SHIPPING
Saia NEGLECT IN SHIPPING
Saia I am very unhappy with the services I received. I was relying on this company to deliver safely and in one piece the sculpture I have been Working on for over a year. Instead I got a broken sculpture delivered to the location. Dropped off at the WRONG area..Also...
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1.2
I didn't like
  • Lack of communication and lack of scheduling
  • And will not pay for what they distroyed
  • Customer unfriendly delivery process
#1356714
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Saia - NEVER AGAIN!!!
Saia - NEVER AGAIN!!!
Saia - NEVER AGAIN!!!
Saia - NEVER AGAIN!!!
Saia - NEVER AGAIN!!!
Saia - NEVER AGAIN!!!
Saia - NEVER AGAIN!!!
Saia - NEVER AGAIN!!!
Saia - NEVER AGAIN!!!
Saia - NEVER AGAIN!!!
I shipped 3 pallets of material to Las Vegas to a work crew with this line. The driver showed up after hours to deliver and allowed someone not affiliated with our company to unload and sign for the delivery. The next morning we found that SAIA had severley mishandled...
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Anonymous
Jaco

Good dayI need to get hold of you I am bussy with a fraud caseJaco Pienaar0827065183

#1205783
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Promised 1 day transit time from source to destination (total of 46 miles)...ended up saying shipment was picked up too late to deliver that day (a Wednesday) and would not deliver to destination until following Wednesday...said they didn't service destination area...
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#1414933
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Saia in Bethlehem, Pennsylvania - Customer

Had a delivery set for 11.30.18 between 12-5. They never showed. Called at 5 and spoke to a rep who said they would be there at 5:30. Called again at 6:00 and spoke to a rep that said it was a missed delivery because i did not answer a call at 5:05. First they never called and second i was on the phone with your rep at this time.
1.0
Details
Customer service
Product or Service Quality
Staff
Tracking Tool
Turnaround Time
#1411847
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Saia is a frustrating business to deal with. You can't contact them on weekends at all via phone, chat or email. It's like, they don't care about you on Saturdays and Sundays. I think they forget that people have questions during those days. Also, at times, I can't...
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#1402979
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Their Driver was set up to pick up one pallet and for some dumb reason he took two pallets one that he shouldn't have took it had another carriers name all over it and they still loaded it, we called to get it back and they lied and said it would come back the next...
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1.1
I didn't like
  • Lack of care
#1372359
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SAIA does not adhere to transportation law in regards to BOL and the legality of that versus a POD. SAIA will pad freight bills by stating a liftgate was used on delivery (even if it was not) and charge for it even though their company representative signed the pickup...
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1.2
I liked
  • Boycotting them
I didn't like
  • Breaking the law
#1340246
Reply to reviews

lost my shipment of 2 24foot poles found them a month later they were damage and now they don't want to pay. I HATE THIS COMPANY NEVER AGAIN USE THIS PLACE I have been incontact with this place since march of 2018 and here its almost a year later. I have never been so...
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#1409060
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Saia - NO SERVICE

I had a screen room ordered , it left Florida on the 19th Dec on the 29th Dec it was to be in St Louis but never made it , Pkg went thru several terminals but nobody knows where it is . Retail $7000.00 and little to no help from them , all we get is we are looking for it,
#1413769
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Contact Saia

Mailing Address:
SAIA
11465 Johns Creek Parkway Suite 400
Johns Creek, Georgia 30097
United States
Phone:
(800) 765-7242
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I ordered a product that was shipped via SAIA from UT to GA. The delivery was scheduled to arrive on Friday between 10 am to 2pm with a 30 min call ahead. At 2 pm nothing had been delivered and we had still not recieved a call. I called the customer service center to...
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1.0
#1365806
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