filters
State:
Show
City:
Show
Product:
Show
1.2
Details
Saia NEGLECT IN SHIPPING
Saia NEGLECT IN SHIPPING
Saia NEGLECT IN SHIPPING
Saia NEGLECT IN SHIPPING
Saia NEGLECT IN SHIPPING
Saia NEGLECT IN SHIPPING
Saia NEGLECT IN SHIPPING
Saia NEGLECT IN SHIPPING
Saia NEGLECT IN SHIPPING
Saia NEGLECT IN SHIPPING
Saia I am very unhappy with the services I received. I was relying on this company to deliver safely and in one piece the sculpture I have been Working on for over a year. Instead I got a broken sculpture delivered to the location. Dropped off at the WRONG area..Also...
View full review
Review
#1356714 Review #1356714 is a subjective opinion of poster.
Service
Saia Delivery Service
Cons
  • Customer unfriendly delivery process
  • Anything about this company
  • Lack of communication and lack of scheduling
Reason of review
Damaged or defective
Loss
$40000
Preferred solution
REFUND MY COST and LIABILITY on CLAIM
Tags
  • The Delivery
  • The Driver
Saia - NEVER AGAIN!!!
Saia - NEVER AGAIN!!!
Saia - NEVER AGAIN!!!
Saia - NEVER AGAIN!!!
Saia - NEVER AGAIN!!!
Saia - NEVER AGAIN!!!
Saia - NEVER AGAIN!!!
Saia - NEVER AGAIN!!!
Saia - NEVER AGAIN!!!
Saia - NEVER AGAIN!!!
I shipped 3 pallets of material to Las Vegas to a work crew with this line. The driver showed up after hours to deliver and allowed someone not affiliated with our company to unload and sign for the delivery. The next morning we found that SAIA had severley mishandled...
View full review
1 comment
Anonymous
#1496852

Good dayI need to get hold of you I am bussy with a fraud caseJaco Pienaar0827065183

Review
#1205783 Review #1205783 is a subjective opinion of poster.
Service
Saia Delivery Service
Reason of review
Bad quality
1.3
Details
Let me start out by saying, I have been a logistic coordinator for over 25 years. I can honestly say I have never dealt with a more corrupt carrier than SAIA. On my LAST shipment with them, they were late to pickup and claim they attempted to deliver to me, but there...
View full review
Review
#1701954 Review #1701954 is a subjective opinion of poster.
Cons
  • Scam artists
Reason of review
Pricing issue
Loss
$582
Preferred solution
Full refund
Tags
  • Don t Use Saia
  • Saia Worst Shipper Ever
  • Bait switch On Shipping Quotes
1.0
Details
I have been trying to get my products for my store delivered for 2 weeks now. The 1st attempt of delivery driver assigned to my delivery did not have the proper equipment on his truck to remove my product from his truck. So he advised me to either get a forklift or get...
View full review
Review
#1698975 Review #1698975 is a subjective opinion of poster.
Service
Saia Delivery Service
Reason of review
Problem with delivery
Loss
$500
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Saia in Portland East, Oregon - Don’t use. If they can’t pay on a $35.00 item, image if it where a big ticket item

1.0
Details
Received a delivery of line set cover for my mini split system from Pioneer and a box was smashed. Out of eight boxes, one smashed. Clearly delivering company fault. Claim was for $35.00. They emailed me today claiming not their fault. Case closed. Poor excuse for a trucking company. I told Pioneer not to use them any more. I wouldn’t
View full review
Review
#1702183 Review #1702183 is a subjective opinion of poster.
Cons
  • Not accepting responsibility
Reason of review
Problem with delivery
Loss
$35
1.0
Details
Saia was shipping missing parts to a building kit. They contacted me a week ago Friday while I was at work to schedule delivery. I got home too late to return their call. Called Monday. No callback. Called Tuesday, again no callback from appt clerk. Called again Wed...
View full review
Review
#1640738 Review #1640738 is a subjective opinion of poster.
Service
Saia Delivery Service
Pros
  • There are no pros
Cons
  • Broken merchandise
  • Bad customer service
  • Customer unfriendly delivery process
Reason of review
Damaged or defective
Loss
$500
Preferred solution
Deliver product or service ordered
Tags
  • Delivery nightmare
  • Saia Damaged Freight
  • Saia Worst Shipper Ever
1.0
Details
Long story short, I ordered a metal building kit from Arrow. Pieces of kit missing. Company shipped the parts promptly but the package has been sitting at Saia terminal only 45 minutes from my house for SEVEN DAYS. They left a message a week ago Friday to schedule...
View full review
Review
#1640725 Review #1640725 is a subjective opinion of poster.
Service
Saia Delivery Service
Pros
  • There are no pros
Cons
  • Completely lousy service
  • Lack of care
  • Shipment so damaged as to be useless
Tags
  • Delivery nightmare
  • horrible delivery scheduling
  • Horrible Service
  • Don t Use Saia
  • Goods Damaged By Saia
  • No Excuse For Such Lousy Service

Saia - Nickle & Dimed to death

1.0
Details
This company gives you a very low freight quote and then nitpicks their terrif regs to bump up the charges after the fact. I have had this same shipment by many other reputable carriers with never an upcharge. Will not use Saia again!
View full review
Review
#1657115 Review #1657115 is a subjective opinion of poster.
Reason of review
Pricing issue
Loss
$106
Preferred solution
Price reduction
Tags
  • Bait switch On Shipping Quotes
1.6
Details
Shipping a vehicle Part from Florida to Wyoming should be pretty self explanatory and straight forward. We were given a quote that was higher than 4 others but I see SAIA Trucks on the road constantly. We were promised (5) day delivery and that I should receive the...
View full review
Review
#1699999 Review #1699999 is a subjective opinion of poster.
Service
Saia Delivery Service

Contact Saia Customer Service

Mailing Address:
SAIA
11465 Johns Creek Parkway Suite 400
Johns Creek, Georgia 30097
United States
Phone:
(800) 765-7242
All Saia Contacts

Compare Saia to

Fedex
Fedex
5061 reviews
1.4
Compare

Saia in Hanover, Pennsylvania - On My do not use list

1.0
Details
As a professional in a warehouse, I ship product all day every day. I have asked my brokers to take SAIA off my list of approved firms.They have consistently been late for every load, if not late, a no show, consistently not helpful in rectifying the situation, have reclassified product needlessly and incorrectly and have damaged most of my orders. Great job guys!
View full review
Review
#1646445 Review #1646445 is a subjective opinion of poster.
Cons
  • Missed delivery
Reason of review
Problem with delivery
Loss
$2550
Preferred solution
Deliver product or service ordered