This is the worst service I have ever had. If you want anything delivered, not just promised, avoid Saia company by any means.
You will save your money, time and sanity. It's my THIRD week of trying to get my delivery. They couldn't locate the shipment, it's not loaded to the truck, they have over a hundred things to locate every day and your shipment is so small and so on. It's just an 80lb item plus a few small ones.
All they can do is to change appointments, make excuses with "don't care" attitude and nothing else. It's unique in a way....
Reviewer is in unhappy mood. This person stated that there is a room for improvement of customer unfriendly delivery process. Please immediately contact the author of this review to discuss problem with delivery of saia delivery service and associated monetary loss in the amount of $500. Saia needs to issue a full refund according to poster's claims.