Product: Saia Customer Care Clear all filters (0 of 9 reviews match)
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We waited and waited for them to call to give us a delivery time (the manufacturer said the item had shipped...or contractor was waiting, waiting)...we finally got date and 2 hr window...and had to reschedule some very important plans to accommodate them.And they never...
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Saia Customer Care
#831768
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Saia Customer Care Review

Don't be surprised by Saia's disregard for customers. I used to work there and will never forget my boss saying "I don't care what the customer wants!" Lousy company.
Product
Saia Customer Care
#668658
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Item was supposed to be shipped 2 days. When it arrived at local dispatch center no one called me. When I called in they scheduled it. When item did not arrive on time in their 4 hour window customer service was rude. They were supposed to call back with status and...
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1.3
Product
Saia Customer Care
I didn't like
  • Being lied to
  • Lack of management concern
  • Bad customer service
#634771
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HAD TWO PALLETS READY TO GO... ***-WAY STYLE!!!-DAY 1-NOT PACKAGED PROPERLY-DAY 2-STILL NOT PACKED PROPERLY-THEN WAS TOLD THAT THE SHIPMENT NEEDED TO BE CRATED_WHAT THE F***-DAY 3- WAS TOLD HE'D BE BACK AROUND 4PM, ONLY TO SHOW AT 2 AND ACT LIKE A DIC* BECAUSE IT...
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Kent City, Michigan
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Saia Customer Care
#612147
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SAIA Motor Freight will steal your cargo and hold it hostage in order to collect 200% of the freight amount quoted by their own system. They will add on services that they did not perform, and then ignore you when you try to resolve the situation. When you try to find...
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1.0
Product
Saia Customer Care
#588360
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Watch out for these guys and be sure and open EVERY package prior to the driver leaving. I had a Mini Split A/C unit delivered and my receiving guy did not open the box. The box did get opened minutes after the driver left only to find the contents destroyed. We filed...
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2.3
Product
Saia Customer Care
I didn't like
  • Claims
#548551
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My frustration and beef is with the customer service. They have THE WORSE service EVER!!!!!!!! If possible please do NOT use them, if possible use some one else. When something arrives in Seattle, WA on July 28th but it is NOT delivered until Aug 5th. THREE freaking...
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Saia Customer Care
#518781
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I ordered a mower to be delivered by Saia. I was scheduled five different times, and each time Saia was a no show. At one point they did not even know where my mower was. Not only do they not show up as promised, they don't care enough to even call to let you know....
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Anonymous
Devil

Lost, damaged or stolen. Saia pays claims to the shipper. I know when you were little your mom held you, looked into your eyes and told you you were special. BUT YOUR NOT. Exp...

Anonymous
WHAT??

first and foremost they wont fire saia, i watched as employees and supervisors backed uo their cars and filled it with items from meijers, lowes, sears, and I can go on and on...

Product
Saia Customer Care
#233715
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SAIA was a great company about 10 years ago. That's why I chose to work here. A few short years ago, things began to change. The "Big Dogs" decided to overlook the qualified, experienced workers for available manager positions in order to hire "Paper Managers" -...
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Anonymous
RICK THE TRICKS DADDY

I love working here. We just need to work harder to get our raises back they TOOK from us. According to Slick Rick! S.orry A.sses I.n A.tlanta!!!

Anonymous
Transportbob

The companies problems is that they always change the first line supervisors and keep the ones that always cause trouble. The top managment stays the same and they hire other ...

Wolfforth, Texas
Product
Saia Customer Care
#165390
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